Anhui Heli Industrial Vehicle Imp. & Exp. Co.,Ltd.

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Service

Date : 2014-11-06 Views : 2409

- Service Commitment -

1. Warranty period of main component is 1 year or 2000 hours 
2. When we receive the product glitch information that user feedback 
1Service outlets within 300 km, within 24 hours of service personnel in place 
2Service outlets within the range of 301-600 km, 48 hours of service personnel in place 
3Service outlets 600 kilometers away, 72 hours of service personnel in place

 

- Service Idea -

HELI service idea Before the sale is the staff, in the sale is a friend, after the sale is a partner 
HELI has invested heavily in the country for many years to establish a perfect after sales service network. At present, the company has set up more than 200 marketing service outlets in 29 provinces, municipalities and autonomous regions of the country

 

- Service Process -

The company has after sales service network covering the whole country and an excellent team of maintenance technicians, in the meantime, the company has established a perfect after sales service system in order to provide quality service. According to the after sales needs, the company has developed a series of rules and regulations, standardize the service direction and purpose. 
• Customer Service Hotline: +86-551-63633133  
• For company visit, product inquiry and complaints of Service, HELI will provide response within 24 hours